Artificial intelligent assistant

Should one give an access to Issues Tracking System to a project sponsor? Should a project sponsor have an access to Issues Tracking System (call it a "bug list")? If yes, how do you manage a potential conflict between sponsor's expectations of bug-free quality and a list of bugs he/she is seeing?

The project sponsor should absolutely have to the issue list. This is necessary to ensure a common understanding of issues and facilitate communication which is important to maintaining a good relationship among all stakeholders.

To **manage a sponsor's expectations** it is important to include in your issue list:

* **Severity** : High/Medium/Low. Only High severity issues are showstoppers.
* **Impact** : If the issue is not resolved, what is the impact on the deliverable. Also equally as important, if the issue needs to be resolved, what will is the time/cost impact.
* Usual items such as owner, target resolution date, etc.

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