The difference lies in making the decision on who is the jury foreman. In the first case, all the 12 selected people are equal. In the second, one of the selected 12 needs to be designated the jury foreman, which can be then done in 12 different ways. So, the answer to the second should be 12 times the answer to the first.
One can also verify that: $$12\times\binom{20}{12}=\binom{20}{11}\binom{9}{1}$$