I've got the cranks out - I used the Park Tool CWP-7 instead of the Birzman.
It still wasn't as smooth as I hoped it would be -as others have commented - but much better. Scraped a little of the black paint off of the tool but I'm assuming this is normal. Not entirely sure what is so different between the two extractors just by looking at them, I guess the moral is to make sure your tools are fit for the job before forcing anything. Thanks all for input.