You found the equation of the normal line $\:y=\frac{x+16}{3}\:$, which is correct.
In order to find the points of intersection with the hyperbola $\:y=\frac{12}{x}\:$ simply write that both $\:y\:$ are equal : $$y=\frac{x+16}{3}=\frac{12}{x}$$ $$x^2+16x-36=0$$ Solve it for $\:x\:$. You will found two roots :
First $\:x=2\:$ is obvious since it is already known that the normal line is issued from the point $\;(x=2\:,\:y=6)\:$
Second $\:x=-18\:$ and then $\:y=\frac{12}{x}=-\frac{2}{3}$