The proof begins by attempting to find the pre-image of $p(x)$, i.e. given any $y \in \mathbb R$, you want the set of $x$ such that $p(x)=y$. If this set is never empty, then $p(x)$ is onto.
So solving (1) gives the required set of $x$'s. But to know whether any solutions exist in $\mathbb{R}$, we need to check that the discriminant is non-negative. This is done in (2), and for the discriminant to be non-negative, (after some algebra) we ultimately need to satisfy the inequality $12y-44 \geq 0$.
However, this inequality can't be satisfied if $y<\frac{11}{3}$, i.e. the there are no (real) values of $x$ that give $p(x)=y$ if you choose $y$ to be any value less than $\frac{11}{3}$. In other words, $p(x)$ only maps onto $[\frac{11}{3},\infty)$, and not the entire real line.