So, for every 5 dozen he orders, he gets 1 dozen free. This is equivalent of paying for only $\frac{5}{6}$ of your order, therefore, $\frac{1}{6}$ discount.
To convert this to percentage we multiply by 100 to get $\frac{1}{6} \times 100 = \frac{50}{3}$.
So the answer is 3.